How it works

A step-by-step booklet for you to get your game on track

Booking

Using the website, navigate to the instruments page. Here you’ll find the list of instruments we currently offer lessons for. Select your instrument of choice and you’ll automatically be directed to those specific instruments’ teachers.
Once you have your instrument selected, you’ll be given a list of teachers (including their bios) for that specific instrument. Choose your teacher of choice and their availability will pop up in the window next to their info. Note that we have limited teachers, depending on instrument popularity.
In the calendar, select the date and time of your choosing (teacher’s availability permitting) and click the checkout button.
Upon checkout, you’ll be asked to register to the website. Your information will be stored and your payment will be taken. Your lessons will automatically be set to reoccur each week at the same time, unless you tick the ‘one-off’ lesson option. That’s it, booking complete.

Before your lesson

An automatically-generated Zoom meeting invite will be sent to both you and your teacher (via email). Please accept the meeting invite and it will be added to your calendar. If meeting invites aren’t your thing, use the Zoom dial-in details (Meeting Number and Passcode), provided in your email confirmation. Note that you can also see all upcoming Zoom meetings in your Accounts page.
Please ensure that you have the most up-to-date Zoom software downloaded onto your computer. If you don’t have this, please download here. You will also need to have a working video camera and microphone/speaker set up to conduct the call. Your teacher will need to see and hear you well. If you’d like suggestions for camera and microphone equipment, see our page on equipment. If you need help setting up your Zoom, see below for FAQs on Zoom.
If you need to cancel your lesson, please do so at least 48 hours prior to avoid the cancellation fee. If you’re going to be late to your lesson, please notify your teacher as soon as you can – you can do this by logging into your account and selecting ‘notify your teacher’ inside your lesson booking.

For your lesson

We ask that you log into your lesson 5 minutes before your start time. This is to ensure that you’re ready to start as soon as your teacher opens the meeting. You’ll also be able, in this time, to make sure that your audio and video is working well.
To get the best out of your lesson, we suggest that you find a quiet space to do your lesson from. Having minimal background noise will greatly enhance the experience of your lesson. We also encourage you to have the best possible lighting in your space. Your teacher will want to see you as best as they can – they want to see what you’re doing as well as listen to you play. Here’s a quick video on how best to organise your setup for a Zoom meeting. [insert video link https://www.youtube.com/watch?v=d4BgPkbYHM0 ]
Please be sure to have all of your lesson books and instruments open and ready to play – again, we want to maximise the time in your lesson and not getting ready for your lesson, so to speak.
Your teacher is the host of the meeting and will start the call at their end. You’ll be in the virtual ‘waiting room’ until they open the call.

Zoom FAQ

The simple answer is no. As long as you’re on a basic account, then no. A basic account is all you’ll need to attend your lesson.
Nope. You can join a meeting with just the Meeting Number and Passcode.
FAQ

Frequently asked questions

Can I cancel at anytime?

Yes, you can cancel anytime no questions are asked while you cancel but we would highly appreciate if you will give us some feedback.

I have promo code. How do I use it?

Once you’re at the checkout page, you’ll be given the option to enter a promo code.

How does Riffable’s pricing work?

Our subscriptions are tiered. Understanding the task at hand and ironing out the wrinkles is key.

How secure is Riffable?

Protecting your data is a top priority for us. We follow industry best practices .